Terms of Service

Last Updated: October 13, 2025

1. Agreement to Terms

By accessing or using CREvaluator ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and CREvaluator. We reserve the right to modify these Terms at any time, and your continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

CREvaluator is a software platform that provides tools for commercial real estate financial analysis, modeling, and reporting. The Service includes AI-assisted features to help users set up and analyze real estate projects.

3. User Accounts

3.1 Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. By using the Service, you represent and warrant that you meet these requirements.

4. DISCLAIMER OF ACCURACY AND LIABILITY

4.1 No Guarantee of Accuracy

THE SERVICE IS PROVIDED FOR INFORMATIONAL AND ANALYTICAL PURPOSES ONLY. CREVALUATOR, ITS AFFILIATES, PARTNERS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR SUITABILITY OF ANY INFORMATION, DATA, CALCULATIONS, OR ANALYSES PROVIDED THROUGH THE SERVICE.

4.2 AI-Generated Content

AI-ASSISTED FEATURES MAY GENERATE SUGGESTIONS, ESTIMATES, OR DATA THAT ARE INCOMPLETE, INCORRECT, OR INAPPROPRIATE FOR YOUR SPECIFIC USE CASE. YOU ACKNOWLEDGE THAT AI-GENERATED CONTENT IS PROVIDED AS A CONVENIENCE ONLY AND SHOULD NOT BE RELIED UPON WITHOUT INDEPENDENT VERIFICATION.

4.3 User Responsibility

YOU ARE SOLELY RESPONSIBLE FOR:

  • VERIFYING ALL INFORMATION AND DATA ENTERED INTO OR GENERATED BY THE SERVICE
  • ENSURING THE ACCURACY AND APPROPRIATENESS OF ALL ASSUMPTIONS AND CALCULATIONS
  • CONDUCTING YOUR OWN DUE DILIGENCE AND INDEPENDENT ANALYSIS
  • CONSULTING WITH QUALIFIED PROFESSIONALS (INCLUDING BUT NOT LIMITED TO ACCOUNTANTS, ATTORNEYS, AND FINANCIAL ADVISORS) BEFORE MAKING ANY INVESTMENT OR BUSINESS DECISIONS
  • ANY DECISIONS OR ACTIONS TAKEN BASED ON INFORMATION FROM THE SERVICE

4.4 Not Professional Advice

THE SERVICE DOES NOT PROVIDE LEGAL, FINANCIAL, INVESTMENT, ACCOUNTING, TAX, OR OTHER PROFESSIONAL ADVICE. THE INFORMATION PROVIDED THROUGH THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE FROM QUALIFIED EXPERTS IN THE RELEVANT FIELDS.

4.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREVALUATOR, ITS AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOST PROFITS OR BUSINESS OPPORTUNITIES
  • INVESTMENT LOSSES OR FINANCIAL DAMAGES
  • DATA LOSS OR CORRUPTION
  • BUSINESS INTERRUPTION
  • DAMAGES ARISING FROM ERRORS, INACCURACIES, OR OMISSIONS IN THE SERVICE
  • DAMAGES ARISING FROM RELIANCE ON INFORMATION PROVIDED BY THE SERVICE
  • ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

5. Subscription and Payment

5.1 Subscription Plans

CREvaluator offers subscription plans with varying features and project limits. By subscribing, you agree to pay the fees associated with your chosen plan.

5.2 Billing

  • Subscriptions are billed on a recurring basis (monthly or annually)
  • Fees are charged in advance at the start of each billing period
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice

5.3 Payment Processing

Payments are processed by Stripe. By providing payment information, you authorize us to charge the applicable fees to your payment method. You are responsible for maintaining valid payment information.

5.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds will be provided for partial billing periods.

6. User Content and Data

6.1 Your Data

You retain all rights to the data and content you input into the Service. By using the Service, you grant us a limited license to store, process, and display your data solely for the purpose of providing the Service to you.

6.2 Data Responsibility

You are responsible for:

  • The accuracy and legality of all data you input
  • Backing up your data independently
  • Ensuring you have the right to use and share any data you input
  • Complying with all applicable laws regarding data privacy and protection

6.3 Data Export

You may export your project data at any time through the Service's export features.

7. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use the Service to spam or harass others
  • Scrape or extract data using automated means
  • Reverse engineer or decompile the Service
  • Share your account credentials with others

8. Intellectual Property

8.1 Our Rights

The Service, including all software, designs, text, graphics, logos, and other content, is owned by CREvaluator and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8.2 Trademarks

CREvaluator and associated logos are trademarks of CREvaluator. You may not use these trademarks without our prior written consent.

9. Third-Party Services

The Service integrates with third-party services including Stripe (payments), Anthropic (AI), and Mapbox (mapping). Your use of these services is subject to their respective terms and policies. We are not responsible for the availability, performance, or actions of third-party services.

10. Service Availability

10.1 No Guarantee of Availability

We strive to maintain high availability but do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We may suspend or terminate the Service at any time for maintenance or other reasons.

10.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

11. Termination

11.1 By You

You may terminate your account at any time by using the account deletion feature in the Service settings.

11.2 By Us

We may suspend or terminate your account immediately if you violate these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately.

11.3 Effect of Termination

Upon termination, your data will be deleted in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination shall survive, including disclaimers, limitations of liability, and dispute resolution provisions.

12. Indemnification

You agree to indemnify, defend, and hold harmless CREvaluator, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any decisions made based on information from the Service

13. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the jurisdiction where CREvaluator is registered, without regard to conflict of law provisions.

14.2 Arbitration

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CREvaluator regarding the Service.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights under them without our written consent. We may assign these Terms without restriction.

16. Contact Information

If you have questions about these Terms, please contact us at:

Email: [email protected]

BY USING CREVALUATOR, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.